Privacy Policy

日本語 / English

Handling of Personal Data

Meguri Records LLC (hereinafter referred to as the “Company,” “we,” “us,” or “our”) establishes this Privacy Policy (hereinafter referred to as the “Policy”) and handles personal data collected through all websites and services operated or managed by the Company in accordance with applicable laws and regulations, including the EU General Data Protection Regulation (GDPR).

This Policy is published on the Company’s corporate website and applies commonly to all websites, online content, and services operated or managed by the Company (collectively referred to as the “Services”), including but not limited to music distribution, music publishing, content presentation, merchandise sales, ticket sales, and various registration-based or recurring services.

1. Scope of Application

This Policy applies to all websites, services, and online content operated or managed by the Company.

Where an individual website or service operated by the Company separately specifies additional or different privacy-related provisions, such individual provisions shall prevail over this Policy to the extent of any inconsistency.

2. Personal Data We Collect

In connection with the provision of the Services, we may collect the following personal data:

  • Name, nickname, and username
  • Email address and other contact information
  • Registration details (user ID, authentication information, etc.)
  • Inquiry content and customer support correspondence
  • Shipping and contact information for merchandise or ticket purchases
  • Payment-related information for products, services, or tickets
  • Information related to requests or inquiries regarding the use of musical works or sound recordings
  • Information related to attendance at performances or events
  • Information voluntarily submitted, posted, or transmitted by users through the Services
  • Website access data, IP addresses, and Cookie-related information
  • Any other information necessary to provide the Services

The Company does not directly obtain personally identifiable information of individual listeners from music streaming platforms.

3. Purposes of Use

The Company uses personal data solely for the following purposes:

  1. To provide, operate, and manage the Services
  2. To authenticate registered users and manage eligibility for use
  3. To sell merchandise and tickets and manage related delivery, handover, and admission processes
  4. To process payments and billing for products, services, and tickets
  5. To provide content, features, and information according to applicable usage conditions
  6. To respond to inquiries and provide user support
  7. To manage musical works and sound recordings, and to handle licensing, verification, and related communications
  8. To analyze usage trends and improve service quality
  9. To provide information on new releases, performances, events, or related offerings, where user consent has been obtained
  10. To prevent and respond to violations of terms, unauthorized use, or security incidents
  11. To comply with legal obligations and handle accounting, tax matters, and dispute resolution

4. Disclosure of Personal Data to Third Parties

The Company may disclose personal data to third parties only in the following circumstances:

  • To external service providers involved in merchandise sales, ticket sales, payment processing, delivery, or admission management
  • To parties involved in the management or verification of rights related to musical works or sound recordings
  • To contractors providing server management, analytics, or other operational services
  • In connection with a merger, business transfer, or other corporate succession
  • Where disclosure is required by applicable laws or regulations

5. International Data Transfers

In connection with the operation of the Services and rights management activities, personal data may be transferred outside the European Economic Area (EEA), including to Japan or the United States.

In such cases, the Company implements appropriate safeguards in accordance with GDPR, such as Standard Contractual Clauses (SCCs) or other legally recognized mechanisms.

6. Data Retention Period

The Company retains personal data only for as long as necessary to achieve the purposes described in this Policy.

Even after transactions are completed or registrations are terminated, certain data may be retained where required by law or where necessary for rights management, accounting, tax compliance, or dispute resolution.

7. Information Provided or Made Public by Users

Any information that users voluntarily submit, post, or make public through the Services is provided at the user’s own discretion and responsibility.

Users should be aware that such information may be accessible to third parties depending on the nature of the Services.

8. Rights of Data Subjects

Users, including those residing in the EU, have the following rights under applicable data protection laws:

  • The right to access personal data
  • The right to rectification
  • The right to erasure (“right to be forgotten”)
  • The right to restriction of processing
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent at any time

Requests to exercise these rights may be submitted using the contact details provided on the Company’s corporate website.

9. Analytics and Cookies

The Company may use analytics tools such as Google Analytics and Cookies to analyze usage of the Services and improve usability.

Cookies are used to maintain login status, analyze usage trends, and enhance user experience.
Users may restrict or disable Cookies through their browser settings; however, doing so may limit the availability of certain features of the Services.

10. Security Measures

The Company implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

11. Changes to This Policy

The Company may revise this Policy in response to changes in laws or the content of the Services.

Any revised Policy shall become effective upon publication on the Company’s corporate website.

12. Contact Information

For inquiries regarding this Policy or the handling of personal data, please refer to the contact information provided on the Company’s corporate website.

Meguri Records LLC
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